The Incompetent

Pipex are officially on my sh*t list today!!

Out internet connection has been cut off apparently because they haven't received payment despite the fact that i'm set up to pay by direct debit. So, i phone them up at lunchtime to try and resolve the problem only to be informed that their payment systems are malfunctioning and they cannot provide me with any information about my current setup or process anything new.

Am I the only one who thinks this sounds a little on the dodgy side?? Their system breaks, my direct debit doesn't go, they cut off our internet. Marvellous!